Privacy Policy

Who we are

Flowbox is a VFX platform operated by the FLOWBOX Sp. z o. o., a company headquartered in Kraków, Poland ("we," "us," "our").

FLOWBOX sp. z o.o.
ul. Ludwinowska 7/9, 30-331 Kraków
REGON: 122898239, NIP: 6762466622, KRS: 0000468006
Share capital of 22200 zł, fully paid up
Our website address is: flowbox.io / shop.flowbox.io

What personal data we collect and why we collect it

Signup forms

To obtain a free trial we may ask you to provide us with the certain personally identifiable information that can be used to contact and identify you (“Personal Data”). Personally identifiable information:

  • First name and last name
  • Company name
  • Email address
  • Phone number
  • Country
  • Cookies and Usage Data

Additionally if you agree, we will use this personal data for direct marketing purposes and send you emails with news about Flowbox and promo offers.

Newsletters

When signing up for our newsletter your personal data are stored by MailChimp to allow us to send you our newsletter. We also use cookies to track open rates and what links you click on our newsletter to provide us with analytics. These analytics help us to provide better content and services and at no time are shared with anyone else. You have the option to opt out of these analytics by changing your preferences at the bottom of any newsletter, by clicking the opt-out button when you sign up, or by requesting it via email to contact@flowbox.io

Payments and billing information

When signing up for any of our Products, or Services, we use third-party services to process orders and payments. We request additional personal and payment information such as your name, credit card information, PayPal or relevant service, billing address, or other information including but not limited to certificates, tax declarations, forms, payment documents and other relevant documents. The third-party services we use for these processes are Braintree and PayPal.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics and Facebook Pixel services to collect information about the use of this Site, such as the number of visits, pages visited, and the popularity of certain content. Analytics tools use tracking technologies (like cookies) to recognize your device and compile information about you. They collect information such as what pages you visit and how much time you spend on these pages, the IP address assigned to you, what operating system and web browser you use, and what site you visited prior to visiting our website. Google Analytics Privacy Policy

Who we share your data with

We share your data with third party providers:

  • This site plugins - WooCommerce, WooCommerce Subscriptions, Akismet Anti-Spam, Braintree For WooCommerce Pro, Inbound Now PRO, UpdraftPlus
  • Payment processors - Braintree, PayPal
  • Newsletter - Mailchimp
  • Analytics - Google Analytics, Facebook Pixel

How long we retain your data

Your data will be retained indefinitely. You can request deletion of your personal information at any time, as long as it does not prevent us from complying with our legal obligations.

What rights you have over your data

Accessing Data. By logging into your account, you can access your personal information that you have given us. You can also request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
Editing Data. By logging into your account, you change and delete your personal information.
Deleting your Data. If at any time you wish to have your data removed from our systems, then please contact us by email: contact@flowbox.io

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Changes to this privacy policy

Flowbox Sp. z o. o. has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Flowbox Sp. z o. o.
Ludwinowska 7/9
30-331 Kraków
Poland

contact@flowbox.io